This year’s Chabot Summit in Tel Aviv, Israel, revealed some great insights and best practices of chatbot development from over 80 industry leaders. Tech companies, from startups to enterprises, gathered to network and hear about the current state of chatbot technology, and what to expect in the near future.
As an avid supporter of the chatbot development community, Sphere will feature a case study of a customer service chatbot they are developing in partnership with a Brazilian-based smart-loan provider, Rebel, at the third international Chatbot Summit in Tel Aviv. This event will take place on January 31 at the InterContinental David Hotel in Tel Aviv, Israel.
In an effort to enhance the customer experience while simultaneously lowering costs, Rebel developed an AIML-based (Artificial Intelligence Markup Language) chatbot which drew information from a knowledge-base from interactions between customer service representatives and customers. Predetermined questions and answers allowed the initial chatbot to provide basic support. However, Rebel wanted their chatbot to be smarter, faster, and utilize an intuitive user interface before debuting the chatbot to its customers.Read More
One key competitive advantage that companies often overlook is their user experience ( UX ), which is defined as the end-user’s emotions and attitudes when interacting with a company’s product, systems, or services. Though this may seem difficult to measure and ultimately subjective, any company can create a great user experience if they follow a clear framework of vision, goals, and strategy. The following tips are designed to help you build the foundation for a stronger UX for your website or SaaS products.
It’s already been more than a year since Rails 5.0 was released — in fact, Rails 5.2 is now around the corner. Some of you may still be using version 4.2.x and feeling good about it. There’s nothing wrong with you. On the flip side, in my opinion, you should consider the migration. Below are some of my thoughts on why companies need to do it.
The cryptocurrency market made massive waves in 2017, and analysts expect an even more erratic 2018 as investors double down, and blockchain networks continue to expand. However, there’s one open-source platform based on blockchain technology that is continuing to attract the attention of startups and even enterprises like JPMorgan Chase, Mastercard, Cisco, and more. It’s called Ethereum, and its innovative smart contract platform has separated it from even the most trendy cryptocurrencies like Bitcoin, Ripple, and Cardano. While these cryptocurrencies act more as digital payment systems, Ethereum smart contracts can manage agreements, store valuable information, and much more. Let’s look at how smart contracts can potentially disrupt many industries, and the different ways companies are applying smart contracts technology.
Over the past 30 years, we have witnessed the innovation of everyday products on a historic scale. This innovation has transformed even our most basic institutional, cultural, social norms and practices — and it’s happening faster than ever before. For example, the data storage market saw this as floppy disks evolved into CDs, CDs evolved into flash drives, and flash drives evolved into cloud storage all within a few decades. Technological breakthroughs that can be deemed lifechanging are constantly emerging. Competition is now a factor that even the largest enterprises have to take into consideration; and with agile startups hubbed all throughout the world, those enterprises are just one disruptive idea away from meeting their maker.Read More
The following data is collected from a survey of 29,000 developers and administrators who were asked to assess the state of software development within their organization. Over 1,000 respondents completed the survey — below are the results:
On October 28, 2017 we hosted software engineers and UI / UX designers from around the world at SphereCon to network and learn best practices from our experts. This event took place at Interia’s conference hall in Kiev.
With Go and Ruby continuing to evolve, Sphere Software’s CEO Leon Ginsburg saw the need to share knowledge and support the developer community. This was the impetus for SphereCon. Contributing thought leadership to developer communities has been a part of Sphere’s mission since it was founded in 2005.
There’s a silent shift taking place that could change the way mobile and Web applications are developed in the coming years. Not only do consumers want fewer applications, but they want the applications they’re using to be more interactive, and they want new ways to engage with them. Many companies that empathize with these consumer requests have become early adopters of AI assistants and chatbot technology to address the app development shift. As a matter of fact, billions of dollars have already been poured into enhancing AI, machine learning, and Natural Language Processing (NLP) for future chatbots. So if your company hasn’t adopted a plan to implement chatbots in your products, where does that leave you?
The Golden Age of Python
With a vibrant multi-million-user community, Python is currently the fourth most mentioned language on the TIOBE index. Originally conceived in 1989, Python enjoyed a modest user base until it exploded in the early 2000s, when Google adopted it as a major implementation language. Now a staple for many companies, Python has become the top language for coding education and technical interviews.
So, what are the factors that have made Python so popular?Read More