Customer segmentation reveals new trends and insights, and optimizes the customer experience

Sphere Partners performed customer segmentation for our client, a private membership network focused on connecting women executive leaders. The company offers a membership for women leaders that includes various services: peer support, masterclasses, community groups, clubhouses and coaching, to mention a few. 

Sphere Partners provides analytics dashboards with key customer insights to a marketing technology company

Our client is a technology company providing a powerful suite of data and tools to support marketers to make data-driven decisions and to understand the true impact of their marketing and advertising campaigns. Sphere fulfilled a unique analytics requirement that our client wanted assistance with, using their own global behaviour data.

Data Analytics Solution Increases Marketing ROI from 28 to 41% with Google Cloud

The Company contacted our data consultant to provide a Data Integration and Analytics assessment for the CFO and CIO. The first step was to collaborate with executives to create a roadmap and identify what data was needed to achieve their analytics requirements. This included evaluating existing technical architecture, data integrations and data stores. Next we identified the necessary data to provide a clear view between marketing and finance by tying it to CRM customer data to provide the right insights for critical decision making.