Digital Transformation


Challenges Today’s Business Owners & Executives Face.

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You need a clearly defined strategy to avoid potential risks and pit falls.

Digitization is nothing new. However, new emerging technologies are changing business models, forcing CEOs and executives to adopt quickly in order to compete in the market. Artificial intelligence and chat bots, blockchain, new automation, APIs, and predictive analytics are all having a tremendous impact across industries at every organizational level. From internal processes to how companies work with clients and partners, all areas of business are being affected.

While digital transformation can make significant improvements to product development, customer service, customer experience, create efficiencies, drive productivity, innovation, and ultimately help grow your bottom line, before you make the investment, you need a well-planned and clearly defined strategy to avoid potential risks and pit falls. Because faster and better isn’t that easily achieved.

What Digital Transformation Means for You

With deep knowledge and expertise in the digital ecosystem, emerging technologies, engineering, design, development, and business, Sphere Software is helping CEOs and Executives take their companies to the next level by offering capabilities in these three areas:

Creating value with <span>Business Models</span> at new frontiers

Creating value with Business Models at new frontiers

Reimagining <span>Customer Experiences</span> with new capabilities

Reimagining Customer Experiences with new capabilities

Achieving results with <span>New Technologies</span>

Achieving results with New Technologies

Building Company <span>Digital Competencies</span>

Building Company Digital Competencies


Understanding Digital Transformation

When we work with clients, we approach digital transformation by tackling these three key challenges:

Digital Growth & Customer Experience

Digital Growth & Customer Experience

Helping companies identify new growth opportunities by taking advantage of new cutting digital technologies and then implementing them to capture the opportunities and drive revenue, customer satisfaction, and brand loyalty.

Operational Efficiencies

Operational Efficiencies

Leveraging new technologies to empower employees, speed up and streamline processes, improve productivity, create efficiencies that enable businesses to scale.

Business Model Optimization

Business Model Optimization

Automation, merging data and processes to uncover key insights and analytics, business and IT integration, strategy, design and solution development that prepares your business for the future.

Our Work

We work with companies around the world, ranging from enterprise to mid-market and growing, funded start-ups to provide the latest digital solutions that address your biggest concerns and deliver real results. We do this based on your company’s individual needs, so we create a strategy and solution.

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down

60%

decrease in customer service call volume

up

40%

increase in employee productivity

up

20%

increase in incremental revenue

up

83%

increase in efficiencies for customer service representatives

down

$1.2M

a year in IT cost savings

up

15%

increase in revenue with little investment in 30 days


Latest Insights In Digital Transformation

Our Insights

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