How Sphere helped Inter.ai migrate from On

Prem to the Cloud and enhance their CI/CD Pipeline

Overview

Our client Inter.ai is on a mission to revolutionize and optimize enterprise productivity with their innovative RPA (Robotic Process Automation) solutions. Inter.ai makes it easy to turn complex customer service systems & processes into simple yet powerful WorkApps. In the previous 2 years since its inception, Inter.ai have helped their customers become streamlined and deliver faster and better customer experience.

The Challenge

Inter.ai team continuously develops and enhances its product with each iteration starting with a viable market-ready prototype.

They did not have a production system or an artifactory storage, the POC was manually deployed. Sphere was tasked with building a management server that would provide endpoint management as Inter.ai solution transitions towards the SAAS model.

Inter.ai also lacked an official build process and the new builds were manually deployed. Release deployments were stressful, because the new builds/ features were never tested together and the team encountered many bugs out of the blue, some due to wrong assumptions and others due to the environment.. The new builds were also being deployed as the latest version of the product and a unique management server was used for every user/client which resulted in higher cloud hosting and storage costs.

How It Was Solved

Sphere performed analysis of the present state of the Inter.ai infrastructure and their builds process, which was followed by analysis of the overall Continuous Integration/Delivery-Deployment strategy. Putting CI/CD in the cloud is a cost-effective solution that offers reduced maintenance cost, time management, and space (to house servers), resulting in greater business agility. Here are some of the line items where Sphere has already produced results for Inter.ai or are currently working on:

• Improved CI\CD pipelines, which increased flexibility, speed, and reduced bug count

• Optimized current AWS infrastructure, which reduced monthly costs for AWS services

• Implemented Dynamic Slaves for some of the projects in Jenkins, which increase the flexibility, speed and reduce costs for AWS EC2 instances

• Modified some testing workflows, which reduced AWS EC2 instances costs by eliminating unnecessary stages

• Helped migrate to the PostgreSQL database from Tiny DB, which increased speed, stability and scalability of the Management service

• Implemented monitoring service based on Prometheus + Grafana, that can be used later for microservices monitoring

• Implemented VPN in the company which increased the level of security

• Implemented Auto Source Code Signing mechanism (from CI pipeline), which will increase the speed and convenience of releasing new versions

• Implemented Active Directory (with Group Policies) and Okta, Full Disk encryption, and other security controls for the upcoming ISO 27001 Certification

• When there was a POC for CNN during Election 2020 in America, we helped with automation of their AWS infrastructure creation and management (whole infrastructure was based on AWS services)

The Results

As Inter.ai transitioned to a SAAS model, Sphere Partners built a management server, providing Inter.ai with a cost-effective CI/CD solution, effectively increasing flexibility, speed and bug count. By further eliminating unnecessary stages and modifying workflows, we reduced instances costs. We continue to work with this client, supporting them on their transition to a SAAS model.

Organizations around the world trust us

Hear from

our clients

Hear from our clients

Lee Ebreo

VP of Engineering at Credit Ninja

These things would not have been achievable if we did not build our own in-house system and if we did not partner with Sphere to help us achieve our goals.

Selah Ben-Haim

VP of Engineering at Prominence Advisors

Our experience with Sphere and their team has been and continues to be fantastic. We keep throwing new projects at them, and they keep knocking them out of the park (including the rescue of a project that was previously bungled by another vendor).

Ben Crawford

Senior Product Manager at Enova Financial

I would expect to be delighted. It's been a really positive experience, working with Sphere, and I would expect you to have the same.

Mark Friedgan

CEO at CreditNinja

Sphere consistently prioritizes the needs of their clients, demonstrating both agility and teamwork. As an offshore team, they have been an integral part of our organization and we plan to continue growing with them.

René Pfitzner

Co-Founder at Experify

Sphere provided excellent full-stack development manpower to augment our team and help push our product forward. They are easy to work with, tech-savvy and proactive.

Bruce Burdick

Chief Information Officer at Integra Credit

We've been working with Sphere and its excellent consultants since our founding. I've found that they are true partners in the success of our business.

Jemal Swoboda

CEO at Dabble

The resources and developers that Sphere Software provides are skilled and have the required technical expertise, but more importantly, they have helped us build a culture of excellence within our team.

Arthur Tretyak

Founder and CEO at IntegraCredit

With Sphere, we were able to migrate in half the time it would take to train an additional FTE… and for a fraction of the cost. Our experience with Sphere has been exceptional.

Lee Ebreo

VP of Engineering at Credit Ninja

These things would not have been achievable if we did not build our own in-house system and if we did not partner with Sphere to help us achieve our goals.

Selah Ben-Haim

VP of Engineering at Prominence Advisors